Returns & Exchanges
At FOCO, we want you to be 100% satisfied with your fan gear, which is why we offer a 30-day return window for most items in original, unworn condition. Please note that personalized products and certain collectibles are final sale to ensure the integrity of our limited-edition releases.
Initiate Your Return
Visit our online Returns Portal and enter your order number and shipping zip code to locate your purchase and select the items you wish to send back.
Print Your Label
Select the reason for your return and download the prepaid shipping label provided; a small return shipping fee will be deducted from your final refund amount.
Pack Your Gear
Securely place the items in their original packaging, ensuring all tags are attached, and affix the prepaid shipping label to the outside of the box.
Drop Off and Refund
Hand your package to the designated carrier; once our warehouse inspects the return, your refund will be processed to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing